Our Terms And Conditions

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TERMS AND CONDITIONS

Please read these terms and conditions carefully before requesting our Services. You should understand that by ordering any of our Services, you agree to be bound by these terms and conditions. 

OUR SERVICE

Our pest control services are carried out in a professional manner at the visit or visits as specified in the CONFIRMATION. Our Pest Specialist will use and apply pesticides/rodenticides and monitoring devices, as they deem appropriate on each visit. Any infestation covered by the agreement and discovered during a visit will be treated and immediately.

Additional visits/treatments to control the pests specified on the service agreement will be carried out as per the agreed schedule and pricing. For our contracts that every month and every two month, if any issues do arise we will not be charging any extra prices only on the one occasion per year.

Provided you pay our charges we will visit your premises as often as we say that we will in the service agreement. 

THE CONTRACT & CALLOUTS

After placing an order for treatment you will be informed of an appointment date and time. You will still have a right to cancel before we finish the service,  if you do cancel you will have to pay us an amount to cover work we have already completed. Your order constitutes a commitment to purchase a Service. We reserve the right not to attend appointments at our discretion.

The Contract will relate only to those Services that we have confirmed prior to treatment. We will not be obliged to supply any other Services that which is not confirmed in agreement.

NOTICES

Any notice to be given to the Client under this Agreement shall be in writing and shall be sent by hand or by first class mail to the address appearing at the head of this Agreement 

PAYMENTS

The total charges for the Services is set out in the service agreement. However we may also claim additional charges from you for the reasons for example internal proofing,  increases to the cost of fuel, the cost of necessary capital equipment or any other materials we use to provide the Services.

Customers will make payments to Zehir Pest Control Ltd as agreed in the CONFIRMATION. As a small business, we appreciate prompt payment. 

Payment for all Services must be made at the time of the first treatment.

• Cash payments

o Cash payment is accepted upon completion of the requested work, directly to the company personnel.

• Cheque payments

Cheques should be made out to “Zehir Pest Control ltd” and given directly to the visiting technician

• Bank transfer

o Bank transfer payments from customers are to be made maximum 24 hours . As a small business, we appreciate prompt payment after completion of the service.

   Bank Information

Zehir Pest Control ltd

Account number :73534758
Sort Code:20-76-90

(Reference must be the business name on contract)

CANCELLATION AND REFUNDS

Any notice to be given to the Client under this Agreement shall be in writing and shall be sent by hand or by first class mail to the address appearing at the head of this Treatment Report.

There is NO REFUND contract cancellation without 14 days notice. 

We reserve the right to cancel contract if customers have not adhered to our conditions or requirements or where customers have interfered with or moved our poisons or bait. In such cases NO REFUND will be provided.

If we have legitimate concerns over the safety of the treatment, or we believe the treatment could be compromised or where we believe our safety rules may not be adhered to (decisions shall be at our absolute discretion), then we shall treat the Contract as cancelled by us. There will be no charge for our visit and if any amount has been paid in advance, we shall refund it in full.

CLAIMS & LIABILITIES

In case of damage, proven to be caused by us, The Company will repair the item at its cost. If the item cannot be repaired the Company will rectify the problem by crediting the customer with the item’s present actual cash value toward a like replacement. This liability applies only once the payment for the service has been received in full.

We are NOT responsible for any loss, damage or expense caused by or arising in connection with any insect, rodent, or any other pest in respect of which we provide the Services to you

LAW AND JURISDICTION

The agreement will be governed by and be interpreted according to the laws of England and the parties agree to submit to the exclusive jurisdiction of the English courts.